Post-Installation Issue Resolution Policy IDM Signs & Graphics
Introduction
At IDM Signs & Graphics, we are dedicated to delivering high-quality signage that meets your expectations. We take pride in our work and are committed to ensuring that your sign functions and looks exactly as intended. However, if you experience any issues after the installation—such as a letter not lighting up correctly, a sign not functioning as expected, or problems with mounting— we ask that you promptly notify us so we can address the issue.
Resolution of Post-Installation Issues
If any issues arise with your sign after installation, IDM Signs & Graphics must be given the opportunity to assess and resolve the problem. Our team will promptly work to correct any defects related to the materials, lighting, or mounting at no additional cost to you. We take full responsibility for ensuring that our installation meets the highest standards, and we are
committed to making it right.
Responsibility for Remaining Balance
Choosing Another Provider
Consequences of Non-Payment
Failure to pay your remaining balance may result in serious consequences, including:
-Repossession of the Sign: IDM Signs & Graphics reserves the right to repossess the sign if the
balance is not paid in full.
– Non-Refundable Deposit: If repossession occurs, please be aware that your deposit is non-refundable, as per our company’s non-refundable deposit policy. No exceptions will be made.
– Legal Action: We may initiate litigation against your company to recover the outstanding balance.
– Filing of a 1099: If the balance remains unpaid, we may also file a 1099 form with the IRS against your company.
We strongly encourage you to work with us to resolve any issues and to ensure that your balance is paid in full to avoid these potential actions.
Please contact us immediately if you experience any post installation issues or have any questions about this policy. We are here to assist you and ensure your complete satisfaction with our services.