IDM Signs & Graphics Installation Warranty Policy
Installation of Non-Fabricated Signs
No Warranty Coverage:
– Condition: If IDM Signs & Graphics installs a sign that was not fabricated by our team (i.e., in-house), *no warranty is offered* on the installation. We are not responsible for the sign’s durability, structural integrity, or any subsequent issues that arise post-installation, as we cannot guarantee the quality of materials or design specifications not produced by our team.
Installation of Fabricated Signs
Five-Year Installation Warranty:
– Coverage Duration: When IDM Signs & Graphics fabricates and installs a sign, the installation is warranted for a period of *five years* from the date of installation.
– Coverage Details: This warranty covers faults directly related to the installation process. For example, if a sign becomes partially detached or suffers damage due to improper installation, such as inadequate securing or alignment, we will address these issues under the warranty.
Exclusions
– Weather Conditions: The warranty is void if damage occurs in wind speeds exceeding 50 mph. Our signs are generally designed to withstand significant weather conditions, but we limit our installation warranty to wind speeds not exceeding this threshold.
– Acts of God: Damage from natural disasters or other uncontrollable events (commonly referred to as ‘Acts of God’) are not covered. It is advisable to insure your sign to cover such scenarios.
– Unauthorized Modifications: If any modifications, repairs, or servicing are performed by companies or persons not authorized by IDM Signs & Graphics, the warranty will be considered void. Only IDM Signs & Graphics or our approved agents are authorized to work on warranted signs. Documentation of each service performed must be filed with us to maintain the warranty.