Subcontractor Policy for IDM Signs & Graphics
Effective Date: 01/01/2024
Introduction
IDM Signs & Graphics is committed to delivering exceptional service to our clients. This policy outlines the expectations and requirements for all subcontractors working in partnership with us. Compliance with this policy is mandatory to ensure consistency, quality, and professionalism in all projects undertaken on behalf of IDM Signs & Graphics.
Policy Statement
- Representation: When working on projects for IDM Signs & Graphics, subcontractors must exclusively mention IDM Signs & Graphics and not their own company name at any time during the project execution or in any related communications.
- Professional Conduct: Subcontractors are expected to maintain a high level of professionalism and understanding with clients. It is imperative to provide quality work and demonstrate respect and cooperation at all times.
- Use of Work: Any work performed for IDM Signs & Graphics must not be showcased on the subcontractor’s social media, website, or Google page without prior consent from IDM Signs & Graphics. Unauthorized use will incur a fine of $500 for each image used.
- Job Site Check-In/Out: Subcontractors are required to call our IVR system at (800) 650-1591 upon arriving and leaving the job site, providing the PO Number for verification. Failure to comply may result in withheld payment or, if applicable, a requirement to refund any deposits.
- Disclosure: Subcontractors must not disclose their status as a subcontractor for IDM Signs & Graphics to anyone at any time.
- Liability and Insurance:
– Subcontractors are fully responsible for any damages occurring on the job site.
– A minimum of $1 million insurance policy and Workmen’s Compensation policy is required. Delays in payment or non-payment may occur until proof of insurance is provided. Jobs conducted with insufficient insurance may incur a 35% deduction from the total job payment. - Communication: Subcontractors must respond to communications from IDM Signs & Graphics within 24 hours. Failure to do so may result in loss of the awarded job or potential litigation.
- Pricing Consistency: The agreed-upon price for completing a job must not increase unless a new PO with the adjusted amount is provided.
- Non-Compliance Penalties:
– Failure to attend the job site or provide timely service may result in a penalty of 50% of the total job value.
– Subcontractors must provide proof of permit for jobs requiring one. Failure to do so may result in withheld payment until verification is provided. - Subcontracting: Hiring another subcontractor for awarded projects is strictly prohibited unless all insurance and Workmen’s Compensation requirements are met and written consent is obtained from IDM Signs & Graphics.
- Payment Terms: Subcontractor payments are processed on Net 10, Net 15, Net 30, or Net 65 terms, depending on the subcontractor’s tier level and previous engagement history.
- Work Verification: Subcontractors may need to provide before and after photos of the work. IDM Signs & Graphics reserves the right to send representatives to verify the work’s completion and compliance with standards.
- Product Handling: If a subcontractor receives products for a project and cannot complete the job within the specified timeframe, they must return the items to IDM Signs & Graphics at their expense. Failure to comply will result in the product value being billed to the subcontractor, potentially leading to litigation.
Conclusion
Compliance with this policy ensures that subcontractors align with IDM Signs & Graphics’ standards and expectations, fostering a professional and productive working relationship. Failure to adhere to any aspect of this policy may result in termination of the subcontractor agreement and/or legal action.
For any questions or further clarification on this policy, subcontractors are encouraged to contact IDM Signs & Graphics directly.